Despite our products being made with high - quality materials , we are committed to offering a price that is affordable even for students .
3. Can it cause allergies?
Our products are made with high-quality materials and undergo strict quality inspection to ensure they are non-toxic, safe, and non-irritating. However, everyone's skin sensitivity and allergens are different, so it is not possible to completely eliminate the risk of allergic reactions to the product. If you have particularly sensitive skin or a history of allergies to certain materials, we recommend choosing products made of 925 silver.
4. Warranty period?
We do not provide an official warranty period, but if you encounter any issues during the use of the product or have any questions regarding product maintenance and care, please feel free to contact us. We will do our best to provide assistance and support.
5. When will it be shipped?
Generally, in-stock items are shipped within 1-3 business days after payment. The pre-order products requires 7-9 business days. Handmade products require 3-5 business days, and customized products (such as name necklaces) require 12-15 business days.
6. How to choose hypoallergenic jewelry?
You can choose products made of 925 silver, which consists of 92.5% pure silver and 7.5% other alloy metals. Its characteristics include:
- May oxidize but does not fade (oxidation can be reversed)
- Hypoallergenic and safe
*Please note that there is a slight difference between 925 silver and s925 silver. 925 silver indicates that a part of the product, such as the ear pin, is made of 925 pure silver, while s925 represents the entire product being made of 925 pure silver. All products in our store are s925, so individuals with sensitive skin can confidently make purchases.
7. How to choose waterproof jewelry?
You can choose products with gold-plated titanium steel. Gold-plated titanium steel refers to a layer of metal plated onto environmentally friendly 316L steel. Its characteristics include:
- Does not fade
- Does not oxidize
- Hypoallergenic
8. Do you deliver products to other countries ?
We currently only ship to the Hong Kong region, Mainland China, Taiwan, Macau, India, Japan , South Korea and Southeast Asian Countries (including Indonesia, Thailand, Malaysia ans Singapore).
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